How long will my visits be?

Please allow 1 hour for your initial visit, and arrive 15 minutes early. For follow up appointments, please allow 45 minutes.

What should I expect at my first visit?

Please arrive 15 minutes before your visit to fill out paperwork. The therapist will bring you into a private room and go over your history and evaluate your injury. We will answer any questions you have regarding your injury/ ailment. The therapist will set you up with a treatment plan. We will spend quality time with you so you understand your treatment plan and recovery time.

Do I need to bring anything to my first visit?

Please be prepared and bring your prescription for Physical Therapy and Insurance card. If your Insurance requires a referral or pre-authorization, it is your responsibility to obtain one and bring it with you or your insurance may not cover your service. Under “Direct Access” you may come for 10 visits or 30 days, whichever comes first. If you have a Medicare or Medicaid plan, you must have a prescription for PT as the Direct Access does not apply.

Do I need a prescription to go to physical therapy?

Under the “Direct Access” law, you may come for physical therapy for 10 visits for 30 days, whichever comes first without a prescription. After that, you must have a prescription from a physician to continue physical therapy. Most insurances will pay for your physical therapy without a prescription. Medicare and Medicaid patients must have a prescription. Without one they will not pay for your therapy.

What insurance do you accept?

We are contracted with most insurance companies. We also offer a low self-pay rate if you have no health insurance. Our billing manager has worked at Clifton Park Physical Therapy since 1998. With her extensive knowledge and experience with insurance companies, she can easily assist you and answer any questions you may have regarding your benefits.

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How many times a week will I need to go to physical therapy?

Most doctors will write on their prescription with a frequency and duration. If the doctor does not write it on the RX, your therapist will let you know the best frequency. Usually patients come in 2-3 time per week, depending on their injury.

What type of equipment does the gym have?

Our spacious gym is equipped with treadmills, arc trainer, TRX system, balance y system, recumbent bikes, upper body arm bike, kettle balls, medicine balls, free weights, resistance band systems and rebounders.

What preventative care options are available?

We offer a maintenance program to our prior patients providing the ability to continue their therapy in a familiar environment. It can be intimidating going to a gym to get stronger and recondition after an injury. Our patients enjoy being able to continue their therapy having a therapist nearby for any questions.

How is Clifton Park Physical Therapy different from other therapy offices?

Clifton Park PT is an independently owned and operated office. We are staffed with highly specialized and experienced therapists. Kristine Wanmer, the owner, has been working in the Clifton Park Community for over 15 years, specializing in the McKenzie Method, manual mobilizations and myofascial pain. She believes in treating the patient as a whole and providing only the best service.

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Do you offer sliding-scale payments?

We do not offer a sliding-scale payment due to insurance regulations but we do offer payment plans and can work with you if you are having difficulty paying a bill. Unfortunately therapy is needed sometimes at inopportune times when finances can be tough, we are aware of that. We believe you should receive therapy as prescribed to get you out of pain quicker and return you to your prior level of function faster. Feel free to contact the office to discuss any concerns you may have.

What is the cancellation policy?

We have a fee of $30 for no shows or late cancellations that occur within 24 hours of the scheduled appointment. We are understanding of family emergencies, illness or weather related issues. Upholding our cancellation policy allows us to make sure patients that are in need of our services can get in to see us.

Will my physical therapist communicate with my physician?

Yes. We will send your physician your Initial Evaluation and progress note. If necessary your therapist may call your physician. When you are discharged from physical therapy, we send the physician your report showing your response to care.

Forms

Forms for Patients

Patient Registration

Complete this form before your 1st appt


Medical History

Complete this form before your 1st appt


HIPAA Policy

Notice of Privacy Practices

Products for Purchase

We sell products including but not limited to McKenzie lumbar rolls, cervical pillows, ice packs, tennis elbow splints, thera-putty, resisted bands, overhead pulleys, saunders supine traction and over the door pulley systems, heel lifts, McConnel tape, MELT soft rollers and MELT ball kits.

When I first came to this office, I could barely move, was unable to sit, and was generally uncomfortable with low back pain from a herniated disc. Kristy was absolutely fantastic! She developed a program of treatment that was so helpful for not only the immediate problem, but for long term. Kristy has hands from heaven! Her manual techniques were so incredible, I will surely miss them.

- Glen W. -